At Kaiser Permanente, our main goal is to protect our members, their families, and our staff. In order to do this, we have revised our visitor policy at our medical centers and we kindly ask that you follow these guidelines for visiting a Kaiser Permanente medical center.
Updated visitor policy
- We are permitting one visitor to accompany adult members 18 years or older in our facilities (this includes visits with a doctor, nurse, pharmacy, etc.) unless they meet one of the exceptions listed below*.
- Adult members who require a care partner or assistance may have an additional visitor, totaling two visitors. Members who may fall into this category include those who require interpreter assistance (including sign language), require physical, intellectual, sensory, developmental disabilities and/or cognitive impairment(s).
- For OB/GYN, Radiology, and Lab appointments, one adult visitor and the newborn may attend.
- Keep a safe distance from other people (at least 6 feet away) in the waiting room and other open areas whenever possible
- Masks are required in our facilities at all times for everyone ages 2 and up (this includes physicians, staff, patients and visitors ages 2 and up) unless asked to remove by a member of the health care team.
- Please always do the following:
- Wash your hands.
- Cover your cough.
- Sneeze into a tissue or your elbow and then discard tissue and wash your hands.
- Avoid touching your eyes, nose, and mouth.
*Patients who may need assistance include those who have translation (including sign language), physical, sensory, intellectual, developmental disabilities and/or cognitive impairments, may have one visitor accompany them. Members who are having surgery or procedures can have one visitor remain in the waiting room during their surgery/procedure.
**A visitor is defined as any person (e.g., care partner, caregiver, family member, sibling, partner, friend, etc.) who accompanies a patient to a medical center.