How To Access Your Health Records And Medical Forms Online At

How to access your health records and medical forms online at

On, you can request your personal health record with all your health information, as well as forms like FMLA certifications, immunization status, doctor’s notes for absences from work or school, and more. Simply follow the instructions below to access, submit, and request health records and forms whenever you need them.

Need to access your health record?

  1. Log in to
  2. Scroll down to the directory at the bottom of the page. Under Member support, click Medical Information Requests.
  3. You will be directed to a page titled Records, forms and certifications. Find what you need in the list of links at the top of the page:
    1. Click Medical records to request your electronic medical record.
    2. Click Immunization record to view and print your current immunization status.

Need to request a form?

  1. Log in to
  2. In the directory at the top of the page, click Message Center.
  3. If there are multiple members in your plan, select the relevant member.
  4. Click Compose, then click Managing my care.
  5. Click In the dropdown list, select Medical Records, Forms, or Doctor’s Note.
  6. In your message, provide any relevant information for the form you need and attach the form if applicable. For example, if you need a doctor’s note for missed school or work, describe your medical condition and what dates were missed. If you need a disability certification, describe your medical condition, the date the condition began, and the date of upcoming surgery (if applicable).

Have questions or concerns? Member Services is here to help.

Just call 800-777-7902 (TTY 711), Monday through Friday, 7:30 a.m. to 9 p.m.

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