Looking for a quicker path to care?
We offer multiple 24/7 virtual care options for members. That means you can get care from the comfort of home— usually within 2 hours. But which option is right for you? Here’s your guide to each virtual care service:
|What is it?
|This option is good for members who…
|An online questionnaire to receive physician care via secure message or self-care options for common health matters.
|Want to get care on their own time for non-urgent medical needs.
|Get Care Now with a clinician
|On-demand video or phone visit with a
physician for Urgent Care. No appointment
|Need care more urgently. A physician will reach out
to you by phone or video.
|Chat with KP
|Chat with an advice nurse to get answers you
need or medical care advice.
|Aren’t sure where to start or for non-urgent care
needs or questions? Use Chat with KP to find the best
Get care online for these health matters (and more):
- Cold, sinus, and flu-like symptoms
- COVID-19 testing and immunizations
- Emergency contraception1
- Herpes (cold sores or genital)1
- Mental wellness (anxiety and/or depression)1
- Rash (ages 2 months and up)
- Influenza (flu) shot scheduling
- STI (sexually transmitted infection) testing1
- Urinary symptoms1
- Vaginal discharge1
- Work or school notes
- And more
1Available for ages 18 and up.
2To use the Kaiser Permanente app, you must be a Kaiser Permanente member registered on kp.org.