Looking for a quicker path to care?
We offer multiple 24/7 virtual care options for members. That means you can get care from the comfort of home— usually within 2 hours. But which option is right for you? Here’s your guide to each virtual care service:
| Service | What is it? | This option is good for members who… |
|---|---|---|
| E-visit | An online questionnaire to receive physician care via secure message or self-care options for common health matters. | Want to get care on their own time for non-urgent medical needs. |
| Get Care Now with a clinician | On-demand video or phone visit with a physician for Urgent Care. No appointment is needed. | Need care more urgently. A physician will reach out to you by phone or video. |
| Chat with KP | Chat with an advice nurse to get answers you need or medical care advice. | Aren’t sure where to start or for non-urgent care needs or questions? Use Chat with KP to find the best path forward. |
Get care online for these health matters (and more):
- Cold, sinus, and flu-like symptoms
- COVID-19 testing and immunizations
- Emergency contraception1
- Herpes (cold sores or genital)1
- Mental wellness (anxiety and/or depression)1
- Rash (ages 2 months and up)
- Influenza (flu) shot scheduling
- STI (sexually transmitted infection) testing1
- Urinary symptoms1
- Vaginal discharge1
- Work or school notes
- And more
To use any of these services, simply log onto kp.org or the Kaiser Permanente app,2 click Get Care Now, and select your service. Learn more about these services and our other virtual care options at kp.org/getcare.
1Available for ages 18 and up.
2To use the Kaiser Permanente app, you must be a Kaiser Permanente member registered on kp.org.
